In a slumping economy, it’s more important than ever to pay close attention to your firm’s existing clients….the ones you want to keep, anyway.
Yet, 70% of in-house counsel say they are not happy with their primary outside law firm according to a recent article in the ABA Journal. Now is the time to make sure your existing relationships are as good as you and your partners think they are.
This session will review and analyze the highlights of the latest round of surveys of in-house counsel, including the ACC-Serengeti Survey and Altman Weil’s Chief Legal Officer Survey. You will learn (or be refreshed on) the proven strategies to enhance your relationships with your most important clients. We’ll also discuss effective ways to demonstrate the value your firm provides.