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English arrow For Accounting Firms arrow Marketing & Business Development arrow The Loyalty Effect: How to Effectively Retain, Bill and Grow Key Client Relationships

The Loyalty Effect: How to Effectively Retain, Bill and Grow Key Client Relationships


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Price: $50.00 -
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Course #: ENAMK0003R


Description

The Loyalty Effect is designed to help firm leaders measure and improve the satisfaction and loyalty levels within their key client accounts. Participants will learn the statistical correlation between loyalty and firm growth, and explore specific ways to both measure and manage their client’s satisfaction. Additionally, participants will learn proven methods for building loyalty and cross-selling services within their key client relationships. Many practical tools and take-aways will be provided.

 

 Recorded: 07/07/10

 

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